Privacy Policy

1 – Gathering Information

We are expert in collecting information from various sources like web portals, mails, phones. Optimum IT Solutions LLC, have developed our secure toolbars to collect all kinds of information from our user that covers all corners. We respect privacy; hence we keep the data hidden with us and don’t disclose it to any other merchant or on any public platform. We strictly prohibit any kind of selling or renting out the data as per our policy rules and regulations.

We collect these data: Optimum IT Solutions LLC only collects the data that is necessary to provide its services and stores it in an anonymized way in our own self-hosted analytics system. You give us information when you register on our website, including your phone number, email address which is only used for marketing and promotional text messages from Optimum IT Solutions LLC.

A – Private Information:

To enjoy our unlimited services, the user must fill and submit a registration form that contains information like the user’s first and last Name, E-mail address, Postal Address, personal identifier, etc. After getting the form, Optimum IT Solutions LLC will contact the user on behalf of his registration form to explain our product and services you are looking for. This further requires re-registration, several special offers, renewal notifications, and feedback to improve our services.

We do not share your contact number or any personal information with any third parties, whether affiliated or non-affiliated.

B – Payment Information:

If the user gets himself registered with us to enjoy our services, we, Optimum IT Solutions LLC, ask you for credit card and other payment information to make the payment and be our member. We might involve a third party in processing and verifying the credit cards to clear the bills. To process this, we need to share necessary information like the user’s name, credit card number, expiry date, and billing address with the credit card processing company (third party). Optimum IT Solutions LLC will also have access to the information regarding the amount of payment and other transaction data. We limit the transfer of this payment information to a third party to an extent in order to complete the payment processing. We disclose only the needed and required information.

2 – Computer System Information

A –

We may ask a few important things regarding your computer like the purchase date of your computer, kind of computer, model number, identification details, making date, current condition of your computer or/any hardware attached to it, software registration data. We access this information to provide you with customized and updated technical Optimum IT Solutions LLC services and to upgrade our service list.

B – Remote Access:

We use qualified tools that allow the user to give access to his computer system to our expert remotely over the internet so our expert can diagnose and eliminate the problem. The access is granted with the consent of the user and only our trained professionals are allowed to use Remote access software. The information and data stored in the user’s system remain confidential.

C – Diagnostic Tool:

Our online diagnostic applications are one useful tool that collects the essential details and state of the system online. Optimum IT Solutions LLC further uses this documented information to diagnose the problem and solve end-user’s issues. This application does not access sensitive or private information.

D – Log Files:

We collect the information by the use of IP Addresses to figure out the trend, track user movement, and gather demographic information for aggregate use.

E – Minor Prohibited:

Anyone who falls under this policy is not allowed to use our services. We strictly prohibit anyone who is under the age of 13 from accessing our services and support.

3 – Security

All the information we collect from users is secured from both ends. We take care of the user’s privacy and comfort. We use the best of our encryption software to encrypt the user’s private data. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.

4 – Supplementation of Information

In order to get some important data like the user’s credit report, we need to supplement some information to a third party. This needs to be done to complete the processing.

A – Special Offers:

We plan special offers and services for our already existing customers to give them the best of our services.

B – Correction/Updating Personal Information:

User has the option to update any kind of information if he desires to make any kind of changes. This can be done through the user’s profile.

C – Notification of Changes:

We reserve the right to modify this policy and post it online without any prior notice to the users. Users can always check the updated privacy policy on our ‘Privacy Policy’ page.

D – Opt-out Provision:

Users have the right to choose the use of information provided by them other than the original purpose.

5 – Email Information

We provide protection for every electronic communication. If you communicate with us via mail, the information from both ends is kept with us safely.

6 – How Do We Protect You and Your Information?

All the information gathered via mail or any source is transmitted securely through a medium known as secure socket layers. Order information is protected through various codes and passwords and only the authorized user can access that information.

7 – Privacy of Children

We do not entertain our services to children below 18. They are not allowed to use our website or services. If they desire to use our services, they first have to grant legalized permission from their parents.

Last updated: October 2025